Skip to content
Log inSign up

Connect RingCentral and Slack to unlock the power of automation

  • No credit card required
  • Free forever for core features
  • 14-day trial for premium features and apps
Choose a Trigger
Choose an Action
Google Logo Start with Google for free

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate RingCentral with Slack - no code necessary. See how you can get setup in minutes.

Select a trigger from RingCentral

A trigger is an event that starts your Zap and runs the workflow. For example, with RingCentral, a trigger could be "New Call Log Record."
A trigger is the event that kicks off your automated workflow.

Setup an action from Slack

An action is what takes place after the automation is triggered. For example, with Slack, the action could be "Add Reminder."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected RingCentral to Slack

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your RingCentral to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about RingCentral + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with RingCentral and Slack

How do I set up the RingCentral and Slack integration?

To set up the integration, start by logging into both your RingCentral and Slack accounts. Then, visit our integrations page and select the RingCentral-Slack integration. Follow the step-by-step instructions to connect both platforms.

What triggers are available for RingCentral in Slack?

Available triggers include receiving a new call, new voicemail, or a missed call in RingCentral that can initiate actions in Slack.

Can I receive notifications for new voicemails from RingCentral in Slack?

Yes, you can configure a trigger that sends a notification to your specified Slack channel whenever a new voicemail is received in RingCentral.

Is it possible to make calls from Slack using RingCentral?

While you can't directly make calls from Slack, you can install an app or customize an action that allows you to initiate calls via a link that opens the RingCentral app or website.

How can I create an action in Slack for incoming calls on RingCentral?

Set up an incoming call trigger so when a call comes into your RingCentral account, a message is posted in your chosen Slack channel. This alert can help notify team members of important calls.

What should I do if the integration between RingCentral and Slack is not working?

Ensure that both services are currently active and check API access permissions. If issues persist, visit our support page for troubleshooting tips or contact our support team for assistance.

Are there any limitations when using RingCentral with Slack?

Some limitations may include latency issues with real-time notifications depending on network conditions, and certain features might require paid plans on either platform for full functionality.

Connect RingCentral and Slack to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Description
    • View
      Required
    • Phone Number
    • Extension Number
    • Direction
    • Recording Type
    • Missed Calls Filter
    • Results
    • Delay By
    Trigger
    Polling
    Try It
  • RingCentral triggers, actions, and search
    Do Not Disturb (DND) Presence Updated

    Triggers when a user wants to change the Do Not Disturb (DND) presence status.

    Trigger
    Instant
    Try It
    • Delay By
    Trigger
    Polling
    Try It
    • Type
    • Status
      Required
    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search
    Call Ended

    Triggers when a call has been ended.

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search
    Missed Call

    Triggers when there is a new missed call.

    Trigger
    Instant
    Try It
    • Type
    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search
    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It

Learn how to automate Slack on the Zapier blog

ringcentral logo
ringcentral logo
About RingCentral
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn moreLearn more
Related categories
Phone & SMS
slack logo
slack logo
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreLearn moreHelpHelp
Related categories
Team Chat
Similar apps
Chatwork integrationsChatwork integrations
  • Chatwork
    • Team Chat
    Microsoft Teams integrationsMicrosoft Teams integrations
  • Microsoft Teams
    • Microsoft, Team Chat
    Twist integrationsTwist integrations
  • Twist
    • Team Chat

    Connect RingCentral to Slack on the world's largest no-code automation platform

    Google Logo Sign up with Google