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4 min read

Readable vs. understandable: the importance of context

Just because something is readable, doesn't mean it's understandable. Context is an important part of understanding what you read.

By Michelle S. · December 30, 2021
Simplified illustration to represent how to make document templates.

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Michelle S.

Michelle S. is a technical writer at Zapier. For a long time, she considered entering the competitive eating circuit but decided to leave the action to her hero, Sonya Thomas, AKA The Black Widow.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'