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14 min read

Customer journey mapping 101 (+ free templates)

By Amanda Pell · August 7, 2024
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Amanda Pell

Amanda is a writer and content strategist who built her career writing on campaigns for brands like Nature Valley, Disney, and the NFL. When she's not knee-deep in research, you'll likely find her hiking with her dog or with her nose in a good book.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'