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Zapier tutorials

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Google Business Profile

ChatGPT

Make sure every customer gets a response by connecting ChatGPT with Google Business Profile with Zapier's automated workflows.

How to automatically respond to Google Business Profile reviews

Respond to customer reviews instantly with the help of AI. With this automated workflow, Zapier will send a prompt to ChatGPT to write a response to new Google Business Profile reviews, then post that response in Google Business Profile. Keep on top of customer reviews with no extra effort with automation. Learn more about setting up this workflow here: 

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.

Triggers when a new review is created. This trigger checks for new reviews at regular intervals.

New Review (Polling)

New Review

Triggers instantly when a new review is created. Note: This trigger may not be compatible with some third-party integrations with your Google Business Profile account.

New Review (Instant)

Create Post

Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.

Create Reply

Custom Actions (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

API Request (Beta)

ChatGPT is an AI tool built by OpenAI that enables conversational automation.

A more powerful OpenAI integration is available here: https://zapier.com/apps/openai/integrations

Find Assistant

Find File

This best matches a query string (like "big animal") to a list of document strings (like "mouse", "cat", "buffalo", and "blue whale").

Search Embeddings

Find or Create Assistant

Find or Create File

Upload an image and send a message or question about it.

Analyze Image Content With Vision

Generate an analysis of the overall sentiment of a block of text.

Analyze Text Sentiment

Sends a Chat to OpenAI and generate a Completion, optionally storing messages as we do.

Conversation

Classifies if text is potentially harmful.

Check Moderations

Classify your text into one of your provided categories.

Classify Text

Create Assistant

Sends a message to ChatGPT and generates a response, optionally storing the message history for a continuous conversation.

Conversation With Assistant

Creates a new transcription, using Whisper, from an audio or video file.

Create Transcription

Create Vector Store

Sends unstructured text and returns structured data using OpenAI's "Function Calling" capability.

Extract Structured Data

Generate An Image With DALL-E

Sends a prompt to OpenAI and generates a completion. _Note:_ this uses the legacy OpenAI Completions API. We recommend using `Conversation` or `Conversation With Assistant` actions instead, which are powered by the latest OpenAI APIs.

Send Prompt

Enter a block of text and generate a summary.

Summarize Text

Convert Text to Speech

Create Translation

Uploads a file so it can be used with assistants or fine-tuning.

Upload File

Writes the content of an email based on your provided prompt for use in a subsequent step.

How to automatically respond to Google Business Profile reviews

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