Airtable + Zendesk

Update Airtable records every time new actions on tickets occur in Zendesk

Keep your records updated seamlessly with this efficient workflow. Whenever there's a new action on a ticket in Zendesk, a corresponding record in Airtable is immediately updated. This automation reduces the need for manual data adjustment, ensuring data accuracy and enhancing productivity in your ticketing processes.

Keep your records updated seamlessly with this efficient workflow. Whenever there's a new action on a ticket in Zendesk, a corresponding record in Airtable is immediately updated. This automation reduces the need for manual data adjustment, ensuring data accuracy and enhancing productivity in your ticketing processes.

  1. When this happens...
    ZendeskZendesk
    New Action on Ticket

    Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

    TriggerScheduled
  2. automatically do this!
    AirtableAirtable
    Update Record

    Update the values of specific cells in an Airtable record.

    ActionWrite
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Supported triggers and actions

  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
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About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn more

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  • Databases

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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