Airtable + Zendesk
Create Zendesk tickets from new Airtable records
Keep your customer service game strong with this workflow. When a new record pops up in Airtable, a support ticket springs into existence in Zendesk, ensuring you never miss an opportunity to offer timely assistance. Well suited for businesses using Airtable and Zendesk, the automation streamlines the ticket generation process and enhances your customer service efficiency.
Keep your customer service game strong with this workflow. When a new record pops up in Airtable, a support ticket springs into existence in Zendesk, ensuring you never miss an opportunity to offer timely assistance. Well suited for businesses using Airtable and Zendesk, the automation streamlines the ticket generation process and enhances your customer service efficiency.
- When this happens...New Record
Triggers when a new record is created. Optionally: triggers when any record (new or existing) is first added to a selected view.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
BaseRequired
TableRequired
Limit to View
Include file contents?
Try ItBaseRequired
TableRequired
BaseRequired
TableRequired
Lookup FieldRequired
Secondary Lookup Field
BaseRequired
TableRequired
RecordRequired
BaseRequired
TableRequired
Help Text
Which timestamp field should this Zap use to check for updates?Required
Limit to View
Include file contents?
Try ItCache Copy
BaseRequired
TableRequired
BaseRequired
TableRequired
RecordRequired
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
