Airtable + Zendesk
Add comments to Zendesk tickets for new Airtable records
Keep track of your Airtable records and save time by enhancing your customer support on Zendesk. With this automation, every time a new record appears in your selected Airtable, a corresponding comment will be appended to a designated ticket in Zendesk. This allows for constant updates on your customer support tickets based on the latest inputs in your Airtable database, thus enhancing your communication efficiency.
Keep track of your Airtable records and save time by enhancing your customer support on Zendesk. With this automation, every time a new record appears in your selected Airtable, a corresponding comment will be appended to a designated ticket in Zendesk. This allows for constant updates on your customer support tickets based on the latest inputs in your Airtable database, thus enhancing your communication efficiency.
- When this happens...New Record
Triggers when a new record is created. Optionally: triggers when any record (new or existing) is first added to a selected view.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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BaseRequired
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Include file contents?
Try ItBaseRequired
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Help Text
Which timestamp field should this Zap use to check for updates?Required
Limit to View
Include file contents?
Try ItCache Copy
BaseRequired
TableRequired
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RecordRequired
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