Google Sheets + Zendesk

Update Zendesk tickets from new or updated Google Sheets rows

Keep your support tickets up to date with this seamless workflow between Google Sheets and Zendesk. Whenever a new or updated row in your Google Sheets spreadsheet is detected, the corresponding ticket in Zendesk will be updated automatically. This streamlines your support ticket management process, saving you time and ensuring accurate information in your customer support system.

Keep your support tickets up to date with this seamless workflow between Google Sheets and Zendesk. Whenever a new or updated row in your Google Sheets spreadsheet is detected, the corresponding ticket in Zendesk will be updated automatically. This streamlines your support ticket management process, saving you time and ensuring accurate information in your customer support system.

  1. When this happens...
    Google SheetsGoogle Sheets
    New or Updated Spreadsheet Row

    Triggered when a new row is added or modified in a spreadsheet.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Column NameRequired

    • Index

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Action
    Write
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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