Google Sheets + Zendesk

Create new Google Sheets rows for each new action on Zendesk tickets

This workflow initiates whenever there's a new activity on your ticket in Zendesk, resulting in a spreadsheet row being created in Google Sheets. It's an efficient way to keep track of ticket updates in Zendesk, as all the details are listed within your Google Sheets for better visibility and organization. Instead of toggling between apps and manual data entry, this seamless integration simplifies your task management process by maintaining an updated record in real-time.

This workflow initiates whenever there's a new activity on your ticket in Zendesk, resulting in a spreadsheet row being created in Google Sheets. It's an efficient way to keep track of ticket updates in Zendesk, as all the details are listed within your Google Sheets for better visibility and organization. Instead of toggling between apps and manual data entry, this seamless integration simplifies your task management process by maintaining an updated record in real-time.

  1. When this happens...
    ZendeskZendesk
    New Action on Ticket

    Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

    TriggerScheduled
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn moreHelp

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  • Google
  • Spreadsheets

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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  • Customer Support

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