Google Sheets + Zendesk
Add comment to Zendesk tickets from new or updated rows in Google Sheets
Keep your customer service streamlined with this automation. When new information or changes occur in your Google Sheets, corresponding comments will be instantly added to a ticket in Zendesk. This ensures your support team is always armed with the most recent information about clients, helping to improve your overall customer service.
Keep your customer service streamlined with this automation. When new information or changes occur in your Google Sheets, corresponding comments will be instantly added to a ticket in Zendesk. This ensures your support team is always armed with the most recent information about clients, helping to improve your overall customer service.
- When this happens...
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Add Comment to TicketAdd a Comment to an existing Ticket.
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Ticket (Required for non-admins)
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planUserRequired
user_delete_copy
Permanent Deletion
user_delete_test_copy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Create Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new Google Forms responses
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- Create a new Zendesk ticket automatically every week
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- Turn webhooks into Zendesk tickets
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- Send Slack notifications for new Zendesk tickets
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- Add users to Zendesk from new Facebook Lead Ad leads
- Generate tickets in Zendesk from newly-paid orders in Shopify
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- Send Trustpilot review invitations to contacts from Zendesk tickets
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- Create Zendesk ticket from new Jotform submission
- Create Zendesk tickets from new Airtable records
- Create Zendesk ticket comments from new Typeform entries
- Add new Shopify customers to Zendesk as users
- Add new Zoho Forms submissions to Zendesk as tickets
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Create new Zendesk tickets from parsed emails by Zapier
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Create Zendesk tickets from emails parsed by mailparser.io
- Create items in Monday from new ZenDesk tickets
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- Update rows in Smartsheet and add comments to tickets in Zendesk
- Create Notion database items from new Zendesk tickets
- Create Zendesk tickets from updated rows in Google Sheets
- Create leads in Salesforce from new Zendesk tickets
- Add comments to Zendesk tickets from new Slack reactions
- Send Formsite form submissions to Zendesk tickets
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- Send channel messages in Slack for updated tickets in Zendesk
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- Send offline conversions in Google Ads for new tickets in view in Zendesk
- Create new projects in Harvest from new Zendesk tickets
- Create new Zendesk tickets when LiveChat chats end
- Create comments on new non-English Zendesk tickets with their translations
- Create Birdview PSA activity from Zendesk ticket
- Create Zendesk tickets from new Squarespace form responses
- Verify the email addresses of Zendesk users with NeverBounce
- Create new items in monday.com for every new ticket in view in Zendesk
- Create Zendesk tickets from Ninja Forms form submissions
- Update HubSpot contacts when new Zendesk tickets are created
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Create Zendesk tickets from new missed incoming calls in Channels
- Add new Zendesk tickets to a HubSpot contact list
- Create Zendesk tickets for new Stripe disputes with this workflow
- Add new Zendesk users to ActiveCampaign lists
- Send Slack direct messages for new Zendesk tickets
- Share Zendesk tickets via Quip messages
- Add tickets to Zendesk from new Pipefy cards
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Find organizations and create Zendesk users in them when new Shopify customers are created
- Create Zendesk tickets from new Landbot activated blocks
- Create Zendesk tickets for new Salesforce records
- Create Google Sheets rows for new Zendesk organizations
- Create Asana tasks from new Zendesk tickets
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Create tickets in Zendesk for new form entries in WPForms
- Create tasks in Asana for every new ticket in view in Zendesk
- Create a new Zendesk ticket from a Cognito Forms entry
- Send SMS from MessageBird for new Zendesk tickets
- Create tickets in Zendesk from new tasks in Asana
- Create Zendesk tickets from new SurveyMonkey responses
- Send outbound emails in Email by Zapier when new tags are added to users in Zendesk
- Create Zendesk tickets from new invitees created in Calendly
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- Create new Wrike tasks from Zendesk tickets
- Send Offline Conversion to Google Ads for New Ticket in Zendesk
- Create Zendesk tickets for updated HubSpot deal stages
- Create new support tickets in Zendesk from a VideoAsk response
- Notify Microsoft Teams with chat messages for new Zendesk tickets
- Add new users on Zendesk for new subscriptions on ChargeBee
- Create Zendesk tickets from new unblock requests in DNSFilter
- Add new Shift4Shop customers as Zendesk users
- Create new Zendesk tickets from new Slack pushed messages
- Create tasks in ClickUp for new tickets in Zendesk
- Update HubSpot contacts from new Zendesk tickets
- Send Slack private channel messages for new Zendesk tickets
- Create items in Notion for every new ticket in Zendesk view
- Create contacts in Google Ads customer list for new Zendesk tickets
Related Zap Templates
- Create Zendesk tickets from new Typeform entries
- Create a new Zendesk ticket automatically every week
- Create Zendesk tickets from new Slack channel messages
- Post new Zendesk tickets to Slack messages
- Add new Zendesk users to a Mailchimp list
- Create new Zendesk tickets from Unbounce form submissions
- Create Zendesk tickets from new Google My Business reviews
- Create Zendesk ticket from new Paperform submissions
- Add new Zendesk tickets to Google Sheets rows and update them automatically
- Create Zendesk ticket from new Jotform submission
- Add new Shopify customers to Zendesk as users
- Create new Zendesk tickets from parsed emails by Zapier
- Create items in Monday from new ZenDesk tickets
- Create Notion database items from new Zendesk tickets
- Add comments to Zendesk tickets from new Slack reactions
- Send channel messages in Slack for updated tickets in Zendesk
- Create Zendesk tickets for new Stripe disputes to streamline support management
- Increase Databox counters for new tickets in Zendesk
- Create new Zendesk tickets when LiveChat chats end
- Create Zendesk tickets from new Squarespace form responses
- Create Zendesk tickets from Ninja Forms form submissions
- Create Zendesk tickets from new missed incoming calls in Channels
- Add new Zendesk users to ActiveCampaign lists
- Add tickets to Zendesk from new Pipefy cards
- Create Zendesk tickets from new Landbot activated blocks
- Create Asana tasks from new Zendesk tickets
- Create tasks in Asana for every new ticket in view in Zendesk
- Create tickets in Zendesk from new tasks in Asana
- Create Zendesk tickets from new invitees created in Calendly
- Send Offline Conversion to Google Ads for New Ticket in Zendesk
- Notify Microsoft Teams with chat messages for new Zendesk tickets
- Add new Shift4Shop customers as Zendesk users
- Update HubSpot contacts from new Zendesk tickets
- Create contacts in Google Ads customer list for new Zendesk tickets
- Create Zendesk tickets from new Google Forms responses
- Add new Zendesk tickets to Google Sheets
- Create monthly Zendesk tickets
- Turn webhooks into Zendesk tickets
- Create Zendesk tickets from new rows in Google Sheets
- Send Slack notifications for new Zendesk tickets
- Create Zendesk tickets from new inbound emails
- Add users to Zendesk from new Facebook Lead Ad leads
- Send Trustpilot review invitations to contacts from Zendesk tickets
- Create Zendesk tickets from new Airtable records
- Add new Zoho Forms submissions to Zendesk as tickets
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Create users on Zendesk for new Google Ads leads
- Create Zendesk tickets from updated rows in Google Sheets
- Send Formsite form submissions to Zendesk tickets
- Create new Jira Service Management requests from new Zendesk tickets
- Create Zendesk tickets for new Unbounce form submissions
- Send offline conversions in Google Ads for new tickets in view in Zendesk
- Create comments on new non-English Zendesk tickets with their translations
- Verify the email addresses of Zendesk users with NeverBounce
- Update HubSpot contacts when new Zendesk tickets are created
- Add new Zendesk tickets to a HubSpot contact list
- Send Slack direct messages for new Zendesk tickets
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Create Zendesk tickets for new Salesforce records
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Create a new Zendesk ticket from a Cognito Forms entry
- Create Zendesk tickets from new SurveyMonkey responses
- Create Zendesk tickets from new Microsoft Excel rows in a table
- Create Zendesk tickets for updated HubSpot deal stages
- Add new users on Zendesk for new subscriptions on ChargeBee
- Create new Zendesk tickets from new Slack pushed messages
- Send Slack private channel messages for new Zendesk tickets
- Create Zendesk tickets from new HubSpot form submissions
- Create a Zendesk ticket from a Wufoo form entry
- Create Zendesk tickets from new Gravity Forms submissions
- Add tickets on Zendesk for new submissions to a Webflow form
- Add new Zendesk tickets to Asana as tasks
- Create Zendesk tickets from new messages posted to channels in Slack
- Upload new Zendesk tickets to Notion databases
- Generate tickets in Zendesk from newly-paid orders in Shopify
- Create Zendesk tickets from new Airtable forms
- Create Zendesk ticket comments from new Typeform entries
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Create Zendesk tickets from emails parsed by mailparser.io
- Update rows in Smartsheet and add comments to tickets in Zendesk
- Create leads in Salesforce from new Zendesk tickets
- Create Zendesk tickets from new Duda form submissions
- Create Zendesk users from new Facebook Lead Ads leads
- Add cards to Pipefy from new Zendesk tickets
- Create new projects in Harvest from new Zendesk tickets
- Create Birdview PSA activity from Zendesk ticket
- Create new items in monday.com for every new ticket in view in Zendesk
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Create Zendesk tickets for new Stripe disputes with this workflow
- Share Zendesk tickets via Quip messages
- Find organizations and create Zendesk users in them when new Shopify customers are created
- Create Google Sheets rows for new Zendesk organizations
- Create tickets in Zendesk for new form entries in WPForms
- Send SMS from MessageBird for new Zendesk tickets
- Send outbound emails in Email by Zapier when new tags are added to users in Zendesk
- Create new Wrike tasks from Zendesk tickets
- Create new support tickets in Zendesk from a VideoAsk response
- Create Zendesk tickets from new unblock requests in DNSFilter
- Create tasks in ClickUp for new tickets in Zendesk
- Create items in Notion for every new ticket in Zendesk view