InvGate Service Desk + Slack

Create requests in InvGate Service Desk from new pushed messages in Slack

With this Zap in place, you'll be able to automatically create a request in InvGate Service Desk simply by pushing a message via Slack. Manage your requests without leaving Slack and avoid inefficient platform juggling!

With this Zap in place, you'll be able to automatically create a request in InvGate Service Desk simply by pushing a message via Slack. Manage your requests without leaving Slack and avoid inefficient platform juggling!

  1. When this happens...
    SlackSlack
    New Pushed Message

    Triggers when a Message is pushed from Slack.

    TriggerInstant
  2. automatically do this!
    InvGate Service DeskInvGate Service Desk
    Create Request

    Creates a new request.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • Search QueryRequired

    • Optimized data

    Trigger
    Polling
    Try It
  • Slack triggers, actions, and search

    New Channel

    Triggers when a new #channel is created.

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
    Try It
    • Username

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
invgate-service-desk logo
invgate-service-desk logo

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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