InvGate Service Desk + Slack
Post replies in InvGate Service Desk for new messages posted to Slack channels
Stay on top of your communications and customer service with this powerful workflow. Whenever a new message is posted to a Slack channel, the same remark will be posted as a reply in your InvGate Service Desk. This helps ensure all users are kept up-to-date and that nothing gets overlooked across your customer support channels. Optimize your response times and enhance your team's productivity with this seamless communication workflow.
Stay on top of your communications and customer service with this powerful workflow. Whenever a new message is posted to a Slack channel, the same remark will be posted as a reply in your InvGate Service Desk. This helps ensure all users are kept up-to-date and that nothing gets overlooked across your customer support channels. Optimize your response times and enhance your team's productivity with this seamless communication workflow.
- When this happens...
- automatically do this!Post a Reply
Posts a comment in the chosen request
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New Automated Action
Triggers when a new Automated Action is defined.
Try ItNew Request
Triggers when a new request is created.
Try ItTitleRequired
DescriptionRequired
CategoryRequired
CreatorRequired
TypeRequired
CustomerRequired
PriorityRequired
UsernameRequired
First NameRequired
Last NameRequired
EmailRequired
