Create new InvGate Service Desk requests from new Slack mentions
When a new mention pops up in your Slack app, it springs into action by creating a request in your InvGate Service Desk. This workflow ensures your team stays on top of mentions and streamlines service requests, meaning you can respond to issues quicker and more efficiently. Enjoy the ease of smooth service management without needing to toggle between platforms.
When a new mention pops up in your Slack app, it springs into action by creating a request in your InvGate Service Desk. This workflow ensures your team stays on top of mentions and streamlines service requests, meaning you can respond to issues quicker and more efficiently. Enjoy the ease of smooth service management without needing to toggle between platforms.
- When this happens...New Mention
Triggers when a username or highlight word is mentioned in a public #channel.
- automatically do this!Create Request
Creates a new request.
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