Slack + Zendesk

Set statuses in Slack for new Zendesk users

Stay informed about new users in Zendesk with this handy workflow. Once set up, this automation sends a Slack message to set the status whenever a new user is added on Zendesk. Keep your team in the loop and ensure a quick response to customer needs with this seamless workflow.

Stay informed about new users in Zendesk with this handy workflow. Once set up, this automation sends a Slack message to set the status whenever a new user is added on Zendesk. Keep your team in the loop and ensure a quick response to customer needs with this seamless workflow.

  1. When this happens...
    ZendeskZendesk
    New User

    Triggers when a new user is created.

    TriggerScheduled
  2. automatically do this!
    SlackSlack
    Set Status

    Sets your Slack status to the given text and emoji.

    ActionWrite
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Supported triggers and actions

  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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  • Team Chat

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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