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App spotlight: JustCall

By Krystina Martinez · March 7, 2024
JustCall logo hero.

Conversations can sometimes go off the rails, no matter how prepared you are. Someone misinterprets what you're saying, or you use an emoji you thought was innocuous. It's tough to recover from miscommunication with customers, though, and it can result in costly consequences for your business.

That's where JustCall comes in. JustCall is a cloud-based phone and messaging platform that helps businesses connect easily with leads and customers.  It comes with inbound and outbound calling, SMS campaigns, analytics, and scorecards to improve every customer interaction.

Strike the right tone with JustCall

Communication isn't easy, but JustCall's AI-powered features can help your team handle conversations heading south. Use AI to evaluate and score team members or train new employees on how to keep calls on track.  

Are prospects ignoring your SMS outreach? You can analyze the tone and structure of your text messages with JustCall's built-in AI, so you can craft more engaging messages and avoid an awkward emoji situation. 

Build customer relationships: Popular JustCall workflows

What's worse than miscommunication? No communication at all. Connect JustCall with Zapier and automate your work across your favorite apps to keep the conversations going.

Whether messaging new leads, keeping prospects engaged, or returning customer calls, you can create automated workflows called Zaps to provide a stellar experience at every customer journey stage.

Get started quickly with a few of our most popular JustCall workflows: 

Send text messages in JustCall when calls in JustCall end

Send text messages in JustCall when calls in JustCall end
  • JustCall logo
  • JustCall logo
JustCall + Delay by Zapier + Webhooks by Zapier + 1 more

Send text messages via JustCall for new leads in Facebook Lead Ads

Send text messages via JustCall for new leads in Facebook Lead Ads
  • Facebook Lead Ads logo
  • JustCall logo
Facebook Lead Ads + JustCall

Send messages in Slack for new missed calls in JustCall

Send messages in Slack for new missed calls in JustCall
  • JustCall logo
  • Slack logo
JustCall + Slack

Send a JustCall text message from a webhook

Send a JustCall text message from a webhook
  • Webhooks by Zapier logo
  • JustCall logo
Webhooks by Zapier + JustCall

New to Zapier? It's workflow automation software that lets you focus on what matters. Combine user interfaces, data tables, and logic with thousands of apps to build and automate anything you can imagine. Sign up for free to use this app, and thousands more, with Zapier.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'