Freshservice + Slack
Send channel messages in Slack for new tickets in Freshservice
When a new ticket is created in Freshservice, keep your team in the loop by using this streamlined workflow. It quickly sends a channel message on Slack, allowing your team to react promptly to any new request or issue at hand. Enhance your productivity and ensure nothing slips through the cracks with this efficient communication automation.
When a new ticket is created in Freshservice, keep your team in the loop by using this streamlined workflow. It quickly sends a channel message on Slack, allowing your team to react promptly to any new request or issue at hand. Enhance your productivity and ensure nothing slips through the cracks with this efficient communication automation.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information
