Freshservice + Slack

Send channel messages in Slack for new tickets in Freshservice

When a new ticket is created in Freshservice, keep your team in the loop by using this streamlined workflow. It quickly sends a channel message on Slack, allowing your team to react promptly to any new request or issue at hand. Enhance your productivity and ensure nothing slips through the cracks with this efficient communication automation.

When a new ticket is created in Freshservice, keep your team in the loop by using this streamlined workflow. It quickly sends a channel message on Slack, allowing your team to react promptly to any new request or issue at hand. Enhance your productivity and ensure nothing slips through the cracks with this efficient communication automation.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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Related categories

  • Server Monitoring
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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Related categories

  • Team Chat

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