Send Slack messages for updated Freshservice tickets
Need your Slack channel to know the moment there's any change to a support ticket? Activate this Freshservice Slack integration and we'll make sure of it, sending out a message with every detail you specify from each ticket that gets updated on Freshservice from then on.
Need your Slack channel to know the moment there's any change to a support ticket? Activate this Freshservice Slack integration and we'll make sure of it, sending out a message with every detail you specify from each ticket that gets updated on Freshservice from then on.
- When this happens...Update Ticket
Triggers when a Ticket is updated.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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