Freshservice + Slack

Send Slack messages for updated Freshservice tickets

Need your Slack channel to know the moment there's any change to a support ticket? Activate this Freshservice Slack integration and we'll make sure of it, sending out a message with every detail you specify from each ticket that gets updated on Freshservice from then on.

Need your Slack channel to know the moment there's any change to a support ticket? Activate this Freshservice Slack integration and we'll make sure of it, sending out a message with every detail you specify from each ticket that gets updated on Freshservice from then on.

  1. When this happens...
    FreshserviceFreshservice
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
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freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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Related categories

  • Server Monitoring
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

Related categories

  • Team Chat

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