TOPdesk Integrations

IT Operations

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Or pick an app to pair witharrow pointing down
Integrate Autotask with TOPdeskIntegrate Autotask with TOPdesk

Autotask

CRM (Customer Relationship Management)
Integrate Businessmap with TOPdeskIntegrate Businessmap with TOPdesk

Businessmap

Project Management
Integrate Microsoft Teams with TOPdeskIntegrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Typeform with TOPdeskIntegrate Typeform with TOPdesk

Typeform

Forms & Surveys
Integrate HubSpot with TOPdeskIntegrate HubSpot with TOPdesk

HubSpot

Marketing Automation
Integrate Jira Software Cloud with TOPdeskIntegrate Jira Software Cloud with TOPdesk

Jira Software Cloud

Project Management
Integrate Microsoft Outlook with TOPdeskIntegrate Microsoft Outlook with TOPdesk

Microsoft Outlook

Calendar, Email, Microsoft
Integrate Azure DevOps with TOPdeskIntegrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft
Integrate Google Sheets with TOPdeskIntegrate Google Sheets with TOPdesk

Google Sheets

Google, Spreadsheets
Integrate Autotask with TOPdeskIntegrate Autotask with TOPdesk

Autotask

CRM (Customer Relationship Management)
Integrate Businessmap with TOPdeskIntegrate Businessmap with TOPdesk

Businessmap

Project Management
Integrate Microsoft Teams with TOPdeskIntegrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Typeform with TOPdeskIntegrate Typeform with TOPdesk

Typeform

Forms & Surveys
Integrate HubSpot with TOPdeskIntegrate HubSpot with TOPdesk

HubSpot

Marketing Automation
Integrate Jira Software Cloud with TOPdeskIntegrate Jira Software Cloud with TOPdesk

Jira Software Cloud

Project Management
Integrate Autotask with TOPdeskIntegrate Autotask with TOPdesk

Autotask

CRM (Customer Relationship Management)
Integrate Businessmap with TOPdeskIntegrate Businessmap with TOPdesk

Businessmap

Project Management
Integrate Microsoft Teams with TOPdeskIntegrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Typeform with TOPdeskIntegrate Typeform with TOPdesk

Typeform

Forms & Surveys
Integrate HubSpot with TOPdeskIntegrate HubSpot with TOPdesk

HubSpot

Marketing Automation
Integrate Jira Software Cloud with TOPdeskIntegrate Jira Software Cloud with TOPdesk

Jira Software Cloud

Project Management
Integrate Microsoft Outlook with TOPdeskIntegrate Microsoft Outlook with TOPdesk

Microsoft Outlook

Calendar, Email, Microsoft
Integrate Azure DevOps with TOPdeskIntegrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft
Integrate Google Sheets with TOPdeskIntegrate Google Sheets with TOPdesk

Google Sheets

Google, Spreadsheets

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Quickly automate TOPdesk integrations with Zapier's templates

  • Send MessageBird SMS messages for new major incidents in TOPdesk

    Details
    Try it
    • TOPdesk logo
    • MessageBird logo
    TOPdesk + MessageBird
  • Send Microsoft Teams channel messages for new major incidents in TOPdesk

    Details
    Try it
    • TOPdesk logo
    • Microsoft Teams logo
    TOPdesk + Microsoft Teams
  • Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

    Details
    Try it
    • TOPdesk logo
    • Jira Software Cloud logo
    • TOPdesk logo
    TOPdesk + Jira Software Cloud
  • Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

    Details
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    • TOPdesk logo
    • Azure DevOps logo
    TOPdesk + Azure DevOps
  • Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

    Details
    Try it
    • Microsoft Teams logo
    • TOPdesk logo
    • Microsoft Teams logo
    Microsoft Teams + TOPdesk
  • Create TOPdesk incidents for new or updated PagerDuty incidents

    Details
    Try it
    • PagerDuty logo
    • TOPdesk logo
    PagerDuty + TOPdesk

Send MessageBird SMS messages for new major incidents in TOPdesk

Details
Try it
  • TOPdesk logo
  • MessageBird logo
TOPdesk + MessageBird

Send Microsoft Teams channel messages for new major incidents in TOPdesk

  • TOPdesk logo
  • Microsoft Teams logo
TOPdesk + Microsoft Teams

Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

  • TOPdesk logo
  • Jira Software Cloud logo
  • TOPdesk logo
TOPdesk + Jira Software Cloud

Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

  • TOPdesk logo
  • Azure DevOps logo
TOPdesk + Azure DevOps

Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

  • Microsoft Teams logo
  • TOPdesk logo
  • Microsoft Teams logo
Microsoft Teams + TOPdesk

Create TOPdesk incidents for new or updated PagerDuty incidents

  • PagerDuty logo
  • TOPdesk logo
PagerDuty + TOPdesk

Supported triggers and actions

What does this mean?
    • Trigger ConditionRequired

    • Status (First or second line)Required

    • Category

    • Subcategory

    • Operator Group

    • Supplier

    Trigger
    Scheduled
    Try It
    • Trigger ConditionRequired

    • External Number Filled Condition

    • Level (First or second line)Required

    • Entry type

    • Call type

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Operator Group

    • Supplier

    • Status (Processing Status)

    Trigger
    Scheduled
    Try It
    • Trigger ConditionRequired

    • External Number Filled Condition

    • Level (First or second line)Required

    • Entry type

    • Call Type

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Operator Group

    • Supplier

    • Status (Processing Status)

    Trigger
    Scheduled
    Try It
    • Incident NumberRequired

    • Brief description

    • Action

    • Set action invisible for caller

    • External Number

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Target Date

    • Operator Group

    • Status

    • Closure code

    • Feedback Rating

    • Feedback Message

    • Id

    • Type

    • Date

    Action
    Write
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About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

Related categories

  • IT Operations