Instantly send Microsoft Teams chat messages when new Zendesk tickets are created
Stay informed and respond quickly to customer inquiries by connecting your Zendesk and Microsoft Teams applications with this efficient automation. When a new ticket is created in Zendesk, a chat message will be sent to a specified channel in Microsoft Teams, ensuring your team is updated in real-time. This seamless workflow helps improve communication and collaboration while delivering top-notch customer support.
Stay informed and respond quickly to customer inquiries by connecting your Zendesk and Microsoft Teams applications with this efficient automation. When a new ticket is created in Zendesk, a chat message will be sent to a specified channel in Microsoft Teams, ensuring your team is updated in real-time. This seamless workflow helps improve communication and collaboration while delivering top-notch customer support.
- When this happens...New Ticket in View
Triggers when a new ticket is added to a view.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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