Microsoft Teams + Zendesk
Send channel messages in Microsoft Teams for new tickets in view in Zendesk
Streamline your support tasks with this workflow that springs into action whenever a new ticket appears in your Zendesk view. It sends an immediate message to your selected Microsoft Teams channel, ensuring your support team stays up-to-date and can react rapidly. No more manual checks, just efficient customer support powered by seamless collaboration.
Streamline your support tasks with this workflow that springs into action whenever a new ticket appears in your Zendesk view. It sends an immediate message to your selected Microsoft Teams channel, ensuring your support team stays up-to-date and can react rapidly. No more manual checks, just efficient customer support powered by seamless collaboration.
- When this happens...New Ticket in View
Triggers when a new ticket is added to a view.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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