Microsoft Teams + Zendesk
Send Microsoft Teams messages for new Zendesk tickets
Keep your team informed and responsive with this Zendesk and Microsoft Teams workflow. As soon as a new ticket surfaces in Zendesk, a channel message will promptly be sent in Microsoft Teams. This ensures your team stays up-to-date, boosting efficiency and enabling faster response time to customer queries. No more manual checking or missed communications – just seamless information transfer for improved customer service.
Keep your team informed and responsive with this Zendesk and Microsoft Teams workflow. As soon as a new ticket surfaces in Zendesk, a channel message will promptly be sent in Microsoft Teams. This ensures your team stays up-to-date, boosting efficiency and enabling faster response time to customer queries. No more manual checking or missed communications – just seamless information transfer for improved customer service.
- When this happens...New Ticket in View
Triggers when a new ticket is added to a view.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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