Microsoft Teams + Zendesk
Send chat messages in Microsoft Teams for new tickets in view in Zendesk
Stay promptly informed about your customer service requests directly on Microsoft Teams. When a new ticket pops up in your Zendesk view, this workflow will promptly send a chat message to your specified channel or teammate in Microsoft Teams. This ensures that teams get immediate updates about client requests, enabling quick responses and enhanced customer satisfaction.
Stay promptly informed about your customer service requests directly on Microsoft Teams. When a new ticket pops up in your Zendesk view, this workflow will promptly send a chat message to your specified channel or teammate in Microsoft Teams. This ensures that teams get immediate updates about client requests, enabling quick responses and enhanced customer satisfaction.
- When this happens...New Ticket in View
Triggers when a new ticket is added to a view.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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