Microsoft Teams + Zendesk

Notify Microsoft Teams of new Zendesk users with channel messages

Stay up to date with your onboarding process by sending a message in Microsoft Teams when a new user is added in Zendesk. This workflow ensures your team members are notified, making it easier to welcome and assist new users in a timely manner. No more manual updates — just seamless communication and a more efficient onboarding experience.

Stay up to date with your onboarding process by sending a message in Microsoft Teams when a new user is added in Zendesk. This workflow ensures your team members are notified, making it easier to welcome and assist new users in a timely manner. No more manual updates — just seamless communication and a more efficient onboarding experience.

  1. When this happens...
    ZendeskZendesk
    New User

    Triggers when a new user is created.

    TriggerScheduled
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

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  • Microsoft
  • Team Chat

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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