Microsoft Teams + Zendesk
Add comments to Zendesk tickets from new Microsoft Teams chat messages
Stay on top of customer support by easily connecting your Microsoft Teams and Zendesk apps with this seamless workflow. When a new chat message is posted in Microsoft Teams, a comment will be instantly added to a ticket in Zendesk. This way, you can continue collaborating with your team to provide top-notch customer service without ever leaving Microsoft Teams or worrying about updating Zendesk manually.
Stay on top of customer support by easily connecting your Microsoft Teams and Zendesk apps with this seamless workflow. When a new chat message is posted in Microsoft Teams, a comment will be instantly added to a ticket in Zendesk. This way, you can continue collaborating with your team to provide top-notch customer service without ever leaving Microsoft Teams or worrying about updating Zendesk manually.
- When this happens...New Chat Message
Triggers when a new message is received in a chat.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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