Microsoft Teams + Zendesk
Update Zendesk tickets from new Microsoft Teams channel messages
Keep your customer support team in the loop by seamlessly updating Zendesk tickets with new Microsoft Teams channel messages. With this workflow, every time there's a new message in a specified Microsoft Teams channel, the corresponding ticket in Zendesk will be updated, ensuring your support team has all the information they need to provide top-notch assistance. Streamline communication and enhance collaboration between your support team and other departments with this efficient automation.
Keep your customer support team in the loop by seamlessly updating Zendesk tickets with new Microsoft Teams channel messages. With this workflow, every time there's a new message in a specified Microsoft Teams channel, the corresponding ticket in Zendesk will be updated, ensuring your support team has all the information they need to provide top-notch assistance. Streamline communication and enhance collaboration between your support team and other departments with this efficient automation.
- When this happens...New Chat Message
Triggers when a new message is received in a chat.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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