Intercom + Slack

Create or update Intercom leads when new Slack reactions are added

Effortlessly keep track of reactions in Slack and turn them into leads in Intercom with this seamless workflow. When a new reaction is added in Slack, the connected Intercom account will quickly create or update a lead, ensuring your team stays in-the-know about user engagement. Boost your lead management process and never miss out on potential opportunities.

Effortlessly keep track of reactions in Slack and turn them into leads in Intercom with this seamless workflow. When a new reaction is added in Slack, the connected Intercom account will quickly create or update a lead, ensuring your team stays in-the-know about user engagement. Boost your lead management process and never miss out on potential opportunities.

  1. When this happens...
    SlackSlack
    New Reaction Added

    Triggers when a reaction (aka reactji) is added to a message in a public #channel.

    TriggerInstant
  2. automatically do this!
    IntercomIntercom
    Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

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  • Customer Support

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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