Intercom + Slack

Send channel messages in Slack for new conversations in Intercom

Stay notified and streamline team communication with this workflow. When a new conversation starts in Intercom, a channel message will be immediately sent in Slack. This ensures you never miss out on crucial customer interactions and maintain a fast response rate. Improve your customer service and team coordination efficiently with this seamless automation.

Stay notified and streamline team communication with this workflow. When a new conversation starts in Intercom, a channel message will be immediately sent in Slack. This ensures you never miss out on crucial customer interactions and maintain a fast response rate. Improve your customer service and team coordination efficiently with this seamless automation.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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  • Team Chat

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