Intercom + Slack

Send new Slack messages when tags are added to users in Intercom

When a tag is added to a user in Intercom, ensure your team is promptly informed with this workflow that directly sends a message in Slack. Enhance your communication efficiency and never miss new tag information. Using the same terms as the apps themselves, this smooth automation keeps everyone updated on user status changes.

When a tag is added to a user in Intercom, ensure your team is promptly informed with this workflow that directly sends a message in Slack. Enhance your communication efficiency and never miss new tag information. Using the same terms as the apps themselves, this smooth automation keeps everyone updated on user status changes.

  1. When this happens...
    IntercomIntercom
    Tag Added to User

    Triggers when a User is tagged.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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  • Team Chat

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