Intercom + Slack

Send direct messages in Slack for new conversations in Intercom

Get notified instantly in your Slack channel whenever a new conversation starts in Intercom. This workflow ensures you never miss out on critical customer interactions as it directly sends a message to your preferred Slack channel, enabling you to respond swiftly and provide efficient customer service.

Get notified instantly in your Slack channel whenever a new conversation starts in Intercom. This workflow ensures you never miss out on critical customer interactions as it directly sends a message to your preferred Slack channel, enabling you to respond swiftly and provide efficient customer service.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Direct Message

    Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

Similar apps

HubSpot integrationsHubSpot integrations

HubSpot

Marketing Automation
Keap Max Classic integrationsKeap Max Classic integrations

Keap Max Classic

Marketing Automation
Inbound Now integrationsInbound Now integrations

Inbound Now

Marketing Automation, WordPress
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

Similar apps

Chatwork integrationsChatwork integrations

Chatwork

Team Chat
Microsoft Teams integrationsMicrosoft Teams integrations

Microsoft Teams

Microsoft, Team Chat
Twist integrationsTwist integrations

Twist

Team Chat