Intercom + Slack

Send channel messages on Slack for every tag added to conversations in Intercom

Streamline your team communication with this workflow. When a new tag is added to a conversation in Intercom, it triggers a channel message in Slack. This allows for faster updates and ensures that the team stays informed about customer interactions in real-time, enhancing collaboration and response times.

Streamline your team communication with this workflow. When a new tag is added to a conversation in Intercom, it triggers a channel message in Slack. This allows for faster updates and ensures that the team stays informed about customer interactions in real-time, enhancing collaboration and response times.

  1. When this happens...
    IntercomIntercom
    Tag Added to Conversation

    Triggers when a Tag is added to a Conversation in Intercom.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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  • Team Chat

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